Please notify us as soon as possible for any order cancellation and we will refund you back accordingly. However, if your order has been processed or shipped, we are not able to cancel your order/refund you.
If you are not happy with your order or some of your items please follow these steps:
-Please contact us within 3 days of delivery.
-Ship full order or items within 5 days from contacting us. Customer pays to ship back to us.
-Items must be in same condition if was sent when we recieve them.
-Refund of items will be refunded once we have recieved the items back.
If you are not sure of something in our shop please contact us before purchasing any items.
Please fill out and submit your concern or if you have any problems with your order. Form is located in the main page all the way to the bottom. Please include your order number for faster response if you have one. Please allow 24-48 hours for a response.
Our shipping time frame is 7-14 business days, this does not includes weekends/Holidays.
After you receive a shipping notification email it can take 3-7 business days to receive your order for US.
International orders it can take up to 15-30 business days after you receive shipping notification.
✨My Planning Addictions is not responsible for any lost, stolen or damage orders if you choose stamp only option. There are tracking option services available to choose from which we highly recommend to do before checking out.✨
POST OFFICE DROP OFF DAYS: Monday, Wednesday & Fridays
Custom Made Items
🌟 Please be aware it can take an extra 2-3 business days for customized items.
🌟 Please make sure you fill out the custom text of exaclty how or what you would like on your album, single word script or phrase. How you type it, that's how we will customized it.
🌟 Depending on single word/phrase, it will vary how many will fit in a sticker sheet.
🌟 Customized items are not refundable or can be cancelled.
Please remember that all computer/phone/tablet/ipad screens show colors different, so they may vary.
Check out our Instagram @myplanningaddictions and don't forget to follow us and tag us because we would love to see how you use your stickers.
💥Any questions please ask before purchasing💥